What we do

At TCT, we work with businesses, associations and Not-for-profit organisations to produce great content, develop programs and create meaningful experiences. We connect you to the people who matter to you most.  And we have been doing it since 1999.

Marg Craig


Certified Event Manager

She has specialised in organising conferences for over 20 years and adds a unique blend of innovation and experience to the team.  Marg worked as Senior Travel Consultant for a major inbound tourism operator, specialising in conference and group business accounts.  In 1996, Marg joined TeamWestside as Event Manager for Conference and Incentives and in 1999 when TeamWestside restructured, started her own business The Conference Team.

Marg is an Certified Event Manager; accreditation for such has only been introduced to New Zealand recently by the Professional Confererence Organisers Assn (PCO).  As well as managing the business, Marg is involved with all clients from inception through to final delivery.  Marg has a special aptitude for planning and designing a balanced programme, financial management and delivering a quality experience.

Marg Craig from The Conference Team

Joanne Reddock


Joanne joined The Conference Team in January 2006, bringing with her 18 years of travel experience.  In 1987 she started with the Mount Cook Group, firstly as a Travel Consultant in their Travel Centres and then as a Customer Services Agent at Christchurch Airport.  In 2002 Mount Cook Airlines ground handling integrated with Air New Zealand, where she worked in both Domestic and International areas.  She works on all aspects of event planning including processing registrations and confirmations, payment reconciliation, brochure production, accommodation to general enquiries.

Joanne Reddock from The Conference Team

Alton Craig

Alton recently returned to The Conference Team having spent 12 years living & working between Dubai and Abu Dhabi and subsequently often working away on projects in Qatar, Kuwait, Saudi Arabia, Azerbaijan and America where he has provided strategic and operational event management services and project consultation.

Alton has been lucky enough to work across multiple sectors, with a background in the MICE industry formerly in conferences and exhibitions, later experiential marketing and live communications which further expanded to include work in sports and entertainment. Having worked within Formula 1® since 2012 Alton has held a variety of consulting roles across various locations and race circuits where he has supported promoters on how to navigate the uniquely complex operating environment of Formula1®.

Alton now supports TCT across all aspects of the business.

Alton Craig from The Conference Team

Linda McNichol


Linda has been organising and managing conferences and events since the 80’s managing conferences in the UK for up to 1400 attendees and has recently moved to New Zealand.

Linda is involved in the entire conference organising process and enjoys developing the project from a brainstorming session round the board table in the initial planning stages to the end result of a multi day conference with exhibitions, social functions, business sessions, tours and partner activities

Linda McNichol  from The Conference Team

Jacqui Crowley


Jacqui joined the Conference Team on a part time basis in early 2006 after working on a casual basis since 2003.  With over 10 years experience in the tourism industry she brings a diverse and varied skill base to the team and looks forward to working through new challenges.  Jacqui is responsible for registrations, accommodation, on-line registrations and general office support.

Jacqui Crowley  from The Conference Team

Professional Conference Organisers Association Certified Event Manager.

The Professional Conference Organisers Association highly recommends the use of Certified Event Managers (CEM). This is awarded as evidence of commitment to providing the highest quality event management business practices, professional standards and dedication to continuous improvement.

Benefits of using a Certified Event Manager;
The Accredited member has successfully completed rigorous competency assessment, interview and client reference checks by a panel of industry peers.

The Accredited member has proven competency in their field of expertise
The Accredited member has obtained industry endorsement of their commitment and ability in achieving high standards and ethical practice

Conventions and Incentives New Zealand Approved Professional Conference Organiser.

The Conference Team is a CINZ Approved Professional Conference Organiser (CINZ PCO) which means that not only have they signed “Minimum Service Levels” and “Code of Ethics” documents but they also undergo an annual compliance review to confirm that they comply fully with the CINZ “Approved” requirements.

You can rest easy knowing that The Conference Team’s standards are externally audited to ensure they not only talk the talk but walk the walk.
In order to maintain their CINZ Approval The Conference Team must:
Annually prove they continue to meet the requirements laid out by CINZ
Be bound by and act according to a Code of Ethics, Rules and Responsibilities as determined by CINZ.

This audit includes a proof of compliance check including:
> Tax reporting
> Secure financial systems
> Health and safety
> Carry Public Liability Insurance / Professional indemnity and Cyber Insurance
> Have legal and accounting teams available as part of their business structure